FAQs

For decorated sugar cookies, we need a minimum of 1 week's notice for custom orders. However, if you know the date that you need your cookies, you are welcome to order early to secure your spot. You cannot order too early and we tend to book up quickly on weekends and holidays!

Our custom cookies are all $60/dozen! We also offer "filler cookies" for $30/dozen after a minimum order of 1 dozen custom cookies. Filler cookies are 2.5in circles iced in the same color scheme as your custom set and help fill out a tray without breaking the bank! Please see the example below: This tray contains 1 dozen custom cookies ($60) and 1 dozen filler cookies ($30) for a total of $90.

Yes! We ship our cookies all over the United States. If you would like to ship internationally, we can package your cookies for you, but you will need to ship them!

If you have inspiration photos of cookies that you would like the best way to order is through our email. The address is thebestboxever@gmail.com, We are able to get your order booked through our email. It is the most efficient way to get a custom cookie, cupcake or cookie cake order! However, you are also welcome to order by calling the shop at (936) 755-8036 or coming in person to the shop at 1329 University Ave. "Sweet" B in Huntsville, Texas. Please give us 24 (business) hours to respond. Also it is most helpful to choose 1 form of communication. Many times the person answering your email is not in the shop and the team members at the shop may not be as familiar with your order. Thank you!

Yes! We do lots of custom orders, but we also have goodies available in the shop every day! We have decorated sugar cookies, classic cookies, cookie cake, rummies, brownies and cupcakes daily! We are also constantly adding new items or specials. There are limited numbers of these items each day, so make sure that you come grab your goodies early or call and ask us to set some aside for you!

Absolutely! www.bestboxbakery.com will take you to our online ordering platform. We have many items in our online shop from which you can choose (including pre-designed decorated cookie sets). We are constantly adding new items, so be sure to check back often and for each occasion. Also many items have a 24 hour turn around time (except for decorated items) so even if you're in a pinch, we can help you out!